Regional Manager (Connecticut Non-Emergency Medical Transportation) for prospective business

Veyo is using its platform and app-based transportation services to reinvent the medical logistics world. Our company is using technology to pioneer new operational models to help make transportation more powerful and more reliable for the healthcare industry.

We’re looking for smart, fun-loving people to join our team, and are currently in search of a Regional Manager for prospective business in Hartford, Connecticut.

Read on, and if the company and role sound interesting, please send us a resume and a brief description of why you think you’d be a good fit.

Primary Responsibilities

• Manage a regional office for Veyo in Hartford, Connecticut, and serve as a trusted leader, providing oversight for all contracted transportation services for the Connecticut Department of Social Services (CT DSS) non-emergency medical transportation (NEMT) program
• Quickly earn the respect of the state, providers, staff and other stakeholders by being a point of contact who is directly available to CT DSS via phone and email and extremely responsive
• Develop and manage an active transportation provider network including both third party and independent drivers that is qualified and responsive; visit transportation providers to ensure quality of service, compliance and proper capacity
• Keep the State of Connecticut in the “know”; notify CT DSS of significant changes in services, benefits, geographic service areas, payments/enrollments of new populations, staffing or if you discover irregular activities that conflict with federal/state rules or regulations
• Handle all fiscal obligations including startup costs and ongoing budget responsibilities; work with accounting and company leadership to align business model with profitability and analyze and optimize all revenue and expenses
• Demonstrate excellence in the delivery of all necessary reporting, contract tasks and administrative requirements; schedule and perform periodic audits
• Raise the bar for greatness by identifying and making improvements to staffing, equipment and supply utilization, service delivery and recovery, training and development, budgeting, structure and communication
• Directly manage a staff of employees and communicate goals, guide team activities, develop employee skill sets, and deliver results
• Anticipate and attack problems before they occur; never settle for satisfactory but always strive for extraordinary
• Other duties as assigned 

Our ideal candidates will have some or all of the following:

• Bachelor’s degree required
• Minimum of 3 years of relevant experience in a leadership role; NEMT, NMT or similar program experience desirable
• Strong communication skills (both verbal and written) and demonstrated ability to communicate, present, and influence effectively in-person, via email, and over the phone
• Be a role model at handling tough conversations with clients and internal business partners in a professional, solution-oriented manner; highly skilled at de-escalating emotions to drive logical resolution
• Proficient with Microsoft Word, Excel, and PowerPoint and solid ability to access and analyze client data and program performance
• Comfort with a variety of online and mobile technologies
• Excellent project management and organizational skills with the ability to track numerous details
• Flexible to accommodate changes in the business, strategy, and technology
• Willing to travel 30% or more as needed

We like the following personality traits: Friendly, social, outgoing, positive, passionate, cool under pressure, detail-oriented, deadline oriented, quick learner, multi-tasker, great sense of humor.

We’re looking for people that love the opportunity to be involved in strategy and management at the top level, but also aren’t scared to get their hands dirty and do what needs to be done to make things happen! We move quickly, and our team doesn’t know the meaning of “not my job.” We want people that want to get things done and can check their ego at the door.

We thank all applicants for their interest and effort in applying for this position. This position is for prospective business that will be located in Hartford, CT and/or surrounding area upon contract attainment. This position is only for candidates legally allowed to work in the US. EOE.